Store Policy
Customer Care
Communication:
Our customer care team is dedicated to providing exceptional service. For inquiries, assistance, or feedback, please Contact Us.
Office Hours:
Our customer care office hours are 9am-5pm. We strive to respond to all inquiries within 1-2 business days.
Weekend and Holiday Support:
Customer support is available on weekdays. Inquiries received over the weekend or holidays will be addressed on the next business day.
Resolution of Issues:
If you encounter any issues with your order, please contact our customer support team promptly. We are committed to resolving issues efficiently and ensuring customer satisfaction.
Privacy & Safety
Data Security:
We prioritize the security of your personal information. Our website employs secure encryption technology to safeguard your data during transactions.
Privacy Policy:
For detailed information on how we collect, use, and protect your personal information, please refer to our Privacy Policy.
Third-Party Partners:
We may use trusted third-party partners for certain services (e.g., payment processing). Rest assured, we carefully select partners who share our commitment to privacy and security.
Email Communication:
By providing your email address, you consent to receive communication from us regarding your orders, promotions, and updates. You can opt-out at any time by following the unsubscribe link in our emails.
Wholesale Inquiries
Wholesale Program:
We welcome wholesale inquiries. If you are interested in carrying our products, please Contact Us.
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Minimum Order Requirements:
Information on minimum order requirements, pricing, and terms for wholesale purchases will be provided upon inquiry.
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Product Availability:
Wholesale product availability may vary. Our team will provide you with a catalog and detailed information on available products.
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Shipping and Payment:
Wholesale orders are subject to specific shipping and payment terms. Our team will provide you with the necessary details during the wholesale inquiry process.
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Customization:
Depending on the nature of your wholesale inquiry, customization options may be available. Please discuss your specific requirements with our wholesale team.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments
